Public housing service outages are frequent and prolonged, endangering residents’ health

A new study examines electrical, elevator, heat, hot water, and water outages experienced by many of the more than half a million New York City Housing Authority (NYCHA) residents. Many of these outages lasted far longer than 8 hours, which past research has found to be hazardous to human health. The new study also finds disproportionately long average durations of elevator, heat, and hot water outages in senior-only developments and an uneven distribution of outages during periods of extreme heat and cold.

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