Whether we’re seeking customer support, looking for recommendations, or simply asking a quick question, AI chatbots are designed to give us the answers we’re looking for. But there’s more going on beneath the surface. Every time we chat with them, they are learning from us to improve their understanding and responses. And the type of language we use, whether formal or informal, directly affects the quality of their answers, according to new research.
The way we talk to chatbots affects their accuracy, new research reveals
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