Chatbots overemphasize sociodemographic stereotypes, researchers report

People interact with artificial intelligence (AI)-powered chatbots, which can be trained to take on certain demographic attributes like age and race, for information, entertainment, technical help, learning, emotional support, and more. But how realistically do these AI personas mimic real people? For some demographics, not well, according to researchers at Penn State’s College of Information Sciences and Technology (IST).

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